Hiring for Customer Care Executives (Tele Caller) Gurugram, Haryana, India ·

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Hiring for Customer Care Executives (Tele Caller) Gurugram, Haryana, India ·




Shaping the Future of Healthcare: Join DocIndia as a Customer Care Executive (Doctor Relations)

Are you passionate about healthcare technology? Do you thrive in a fast-paced environment where your communication skills can actually make a difference?

DocIndia.org is on a mission to bring transparency and easy access to healthcare across India. To do that, we need a bridge between our platform and the medical community. We are looking for a Customer Care Executive – Doctor Relations to join our team in Gurgaon.

Click here to skip to the application details and apply now.

What Does "Doctor Relations" Mean at DocIndia?

This isn't just about answering phones. You are the face of the brand for the doctors on our platform. From the moment a doctor joins us, you are their guide, their problem-solver, and their growth partner.

Your core impact will include:

  • Onboarding & Success: Helping doctors set up their digital profiles and teaching them how to use our platform to manage patients effectively.

  • Strategic Communication: Engaging with medical professionals via phone, email, and WhatsApp to ensure they are getting the most value from our services.

  • Product Advocacy: Demonstrating our features and meeting targets by showcasing how DocIndia solves their practice management headaches.

  • Problem Solving: Coordinating with internal teams to fix issues and ensuring our doctors stay satisfied and engaged long-term.

Who Are We Looking For?

We need someone with "Sales Acumen"—the ability to be persuasive, professional, and persistent.

  • Experience: 1–3 years in customer service, healthcare, or relationship management.

  • The "Hustle" Factor: You should be comfortable handling 100–120 calls a day while maintaining a high level of energy and empathy.

  • Communication: Excellent verbal and written skills in English and Hindi (regional languages are a huge plus!).

  • Tech Savvy: Familiarity with CRM tools and Excel will help you hit the ground running.

The Perks of Joining the DocIndia Team

We believe in rewarding hard work. As part of our Gurgaon headquarters team, you’ll enjoy:

  • Growth: A clear career path in a fast-growing health-tech startup.

  • Environment: A supportive, day-shift work culture (9:30 AM – 6:30 PM).

  • Location: Work from the heart of the city at the ILD Trade Center, Sohna Road.

  • Purpose: The chance to work with a team dedicated to improving healthcare outcomes for millions.

πŸ“ Role Details at a Glance

Feature Details
Location Gurgaon, Haryana (In-office)
Schedule Monday – Saturday (Day Shift)
Education Bachelor’s Degree
Key Skills Relationship Management, Sales, CRM, Communication

Ready to apply?

If you have a customer-centric mindset and want to be part of the digital healthcare revolution, we want to meet you!

πŸ‘‰ Visit us at www.docindia.org to learn more about our mission.

How to Apply

Apply Link: Click Here

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